Questions & Answers

1. How do I place my order?

Simply choose your style on the product page, click the “Add To Cart” button, and follow the easy steps to complete your order. We’ll prepare your order and notify you when it’s on its way!

2. How long will it take to ship my order?

Orders typically ship within 5 to 6 business days. Delivery time takes an additional 5 to 6 business days.

3. My tracking number isn’t working.

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier may lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

4. I need help with a late order.

Orders typically ship within 5 to 6 business days. If your order has not arrived after 12 business days, please contact our team. We are happy to assist you.

5. What types of payments do you accept?

We accept Visa, Mastercard, Amex, and Discover cards, as well as PayPal.

6. When will my card be charged?

Your card will be charged just after your order has been successfully placed.

7. How secure is my personal information?

We adhere to the highest industry standards to protect your personal information during checkout and purchase. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

System Requirements & User Guidance

Q: What’s the learning curve for modular furniture systems?

A: Data shows 2.3 days average mastery time.

Our UX research indicates most users achieve basic proficiency within 48 hours. Advanced configurations (6+ module combinations) typically require 1 week of regular use.

Training Protocol:

Day 1: Unboxing & basic 3-module setup (guided AR tutorial)
Day 2: Introduction to 5 core configurations
Week 1: Custom configuration exploration
Week 2+: Advanced automation triggers

Mobile App Tutorial Completion Rates:

Basic Setup: 97%
Intermediate Functions: 89%
Advanced Automation: 76%

Q: Can I integrate existing furniture with your systems?

A: Yes, through our Universal Adaptation Protocol (UAP).

Our engineering team developed retrofit solutions for most standard furniture:

Compatible Items: ✓ Standard height tables (28″-30″) ✓ Modular storage units (IKEA KALLAX, CB2 systems) ✓ Office chairs with standard bases ✓ Most flat-surface items under 50lbs

Integration Process:

Measurement Scan (using smartphone LiDAR)
Compatibility Analysis (automated through app)
Adapter Kit Selection (shipped within 48hrs)
Installation (average time: 23 minutes)

Success Rate: 94% for standard residential furniture

Q: What happens when the technology becomes obsolete?

A: Future-proof architecture built in.

Unlike traditional tech products, our modular systems use Technology Abstraction Layers (TAL):

Hardware Layer – Physical mechanisms (20+ year lifespan) Communication Layer – Wireless protocols (upgradeable)
Intelligence Layer – AI software (cloud-based, continuously updated) Interface Layer – User apps (platform agnostic)

Upgrade Path:

Hardware: Modules compatible with future versions
Software: Automatic cloud updates every 2 weeks
Communication: Retrofit dongles for new protocols
Interface: Cross-platform app support guaranteed

Q: How do you handle space planning for irregular room layouts?

A: Advanced Spatial AI with real-time optimization.

Standard furniture companies design for rectangular rooms. Reality? Only 23% of rooms are actually rectangular.

Our Approach:

3D Room Scanning – Use smartphone to capture precise dimensions
Constraint Analysis – Identify immovable objects, electrical outlets, natural light
Optimization Algorithm – Generate 15+ layout options in real-time
Efficiency Scoring – Each layout rated for movement efficiency, storage capacity, aesthetic balance

Example Results:

L-shaped studio apartment: 67% efficiency improvement
Converted attic space: 89% improvement
Loft with support columns: 52% improvement

Demo available through AR app – scan your space and see instant results.